Privacy notice

How we protect and use your information


At Mightyoak Garden Services Ltd we do all we can to respect your right to privacy and the protection of your personal information. This is a summary of what we do with your information in order to run our business and provide our customers with products and services.


Mightyoak Garden Services Ltd is committed to ensuring that your privacy is protected in accordance with the law, and all personal information shall be held and used in accordance with the General Data Protection Regulation (GDPR) 25th May 2018. Further details of which are available from the Information Commissioner’s website


The information we use and where we get it from

When you enquire or request products or services provided we will collect and process various types of personal information, primarily basic information such as name and contact details; this information will have been provided by you or created through your use of our products and services. We may also collect information from third party organisations (such as letting companies, estate agents or management companies etc) who maybe acting on your behalf.


Your rights

You have a number of legal rights to control what we do with your information.  For example, you can ask us to tell you what information we have about you and get a copy of it; correct or update information that is wrong; stop using your information in certain circumstances; stop sending you marketing material; or send some of your data to someone else for them to use. 


How we use your information

We use your information to provide you with products and services and for the day-to-day running of our business. We also use it to comply with laws and regulations that apply to us and protect our business, our customers and employees.


Sharing your information outside Mightyoak Garden Services Ltd  Ltd.

We keep your information confidential and do not share your information outside of  Mightyoak Garden Services Ltd  Ltd.


Communications about your account 

We use the contact details you have provided to us to send you information relevant to the operation and maintenance of your account, including email, text, phone and post.


How we protect your information

General Data Protection Regulation (GDPR) 25th May 2018. We follow strict security procedures to ensure that personal information is not damaged, destroyed or disclosed to a third party without your permission and prevent unauthorised access to your information.  The Information that we collect is stored in a secure facility with restricted physical access.  We also use a number or security measures to prevent electronic access. 


The access and use of the information that we collect is restricted to our employees who need the information to perform a specific job role or activity.  Your information will be held and processed on computers within the UK and will not be transferred outside of the European Economic area. 


The internet is not a secure medium and as such you acknowledge and agree that  Mightyoak Garden Services Ltd shall not, to the fullest extent permitted by law, be liable to you for any unauthorized usage, interception, distribution, damage or destruction of personal data.

When communicating with Mightyoak Garden Services Ltd by email you should ensure that you take all reasonable precautions to protect any sensitive personal data.


How long we keep your information 

We don’t keep your information for longer than we need to, which is usually up to six years after your relationship with  Mightyoak Garden Services Ltd ends, unless we are required to keep it longer.



We are committed to ensuring that your information is secure with us and with third parties who act on our behalf. We use tools to make sure that your information remains confidential and accurate in order to protect you and us.